Quality & Compliance
Born in Canada. Served to the world.
How Icebrook works with importers on market requirements.
Our Approach
Requirements are assessed per market.
Regulatory requirements for bottled water and beverages differ by destination market, product type and pack format. Icebrook works with importers and distributors to confirm the labelling, documentation and registration steps applicable to each shipment before it is placed on the market.
The summaries below describe the categories of requirement typically encountered. They are general guidance only and are not a statement that Icebrook holds any particular approval, registration or certification.
Product specifications, documentation and availability may vary by product and market. Regulatory requirements are assessed for individual destination markets.
Canada
Domestic market. Labelling and food-safety requirements are set federally and, for some areas, provincially.
- Bilingual English and French labelling expectations for retail packaging
- Nutrition and ingredient declaration formats
- Container and fill-quantity declarations
- Provincial deposit and recycling programmes
United States
Import requirements are federal, with additional state-level packaging and deposit rules.
- Federal food labelling and nutrition panel formats
- Facility and import notification requirements applicable to the supplier
- State deposit and container legislation
- Distributor and importer record-keeping
European Union & United Kingdom
Requirements differ between the EU and the UK, and between member states for packaging schemes.
- Language requirements for the destination member state
- Ingredient, allergen and nutrition declaration formats
- Responsible operator or importer details on pack
- Extended producer responsibility and deposit return schemes
UAE & GCC
Import clearance is documentation-led, with registration steps usually completed by the local importer.
- Arabic and English labelling expectations
- Product registration handled through the appointed importer
- Shelf-life and production/expiry date presentation
- Certificates of origin and shipment documentation
Working with importers
Icebrook supports appointed importers with the documentation required for clearance and listing in their market.
Labelling
Artwork and declarations are reviewed against destination-market requirements before production for that market.
Responsibility
Placing product on a market remains subject to the requirements applying to the importer of record in that market.
Need records for a specific market? Request documentation or contact the Icebrook team.