Supplier Code of Conduct

Legal compliance

Suppliers must comply with the laws and regulations applicable to their operations and to the products and services they supply.

Product safety and quality

Suppliers must operate documented food-safety and quality management practices appropriate to the products supplied, and must notify Icebrook immediately of any issue that could affect product safety, quality or legality.

Traceability

Suppliers must maintain lot-level traceability one step back and one step forward, and provide traceability records on request.

Ethical conduct

Suppliers must conduct business honestly, keep accurate records and avoid misrepresentation.

Human rights and labour standards

• No forced labour, bonded labour or human trafficking
• No child labour; compliance with minimum-age requirements
• Freely chosen employment and lawful working hours
• Fair and lawful wages and benefits
• No discrimination, harassment or abuse
• Respect for freedom of association where lawful

Workplace health and safety

Suppliers must provide a safe workplace, appropriate training and effective incident reporting.

Environmental responsibility

Suppliers must hold the environmental permits required for their operations and manage waste, water and emissions responsibly.

Anti-bribery and conflicts of interest

Suppliers must prohibit bribery and improper payments and must disclose any actual or potential conflict of interest involving Icebrook personnel.

Confidentiality and supply-chain integrity

Suppliers must protect confidential information, prevent product adulteration and substitution, and maintain security over materials, packaging and finished goods.

Sanctions and trade controls

Suppliers must comply with applicable sanctions, export controls and restricted-party requirements, and must inform Icebrook of any circumstance that could affect compliance.

Raising concerns

Concerns relating to this Code can be reported to Info@icebrookcanada.ca.