سلامة المنتج وملاحظات الجودة.

النص المرجعي الكامل — الإنجليزية

Stop using the product, retain it together with its packaging and lot markings where possible, and contact us using the form on this page. Keeping the packaging helps us identify the production lot.

النص المرجعي الكامل — الإنجليزية

Every report is logged and reviewed. Where a report indicates a potential safety issue, it is escalated internally, the relevant production lot is examined and, where required, the appropriate authorities and trade partners are informed.

النص المرجعي الكامل — الإنجليزية

Icebrook maintains internal procedures for product withdrawal and recall. Detailed internal procedures are not published. If a public action becomes necessary, information will be made available through this page and directly to affected partners.

النص المرجعي الكامل — الإنجليزية

If you believe there is an immediate risk to health, seek medical advice or contact your local emergency service first, then report the concern to us.